The warranty period is for 1 year, and covers all products purchased from the smartfive.shop

 

The warranty period commences from the date of purchase or receipt of goods, whichever is later. Customer can register their complaint or Any communication can also be raised for warranty claims at customercare@smartfive.shop

 

Warranty is only eligible with the following documents

 

(i) original invoice,

(ii) proof of defect. Warranty will not be claimable should any of the above not be furnished.

If the product requires repair or replacement in part or in full, Smartfive reserves the right to replace or exchange the part or unit with an equivalent part or unit that is new or refurbished. 

 

Installation and Costs of service

 

Smartfive provides free of cost video call installation support and demonstration to the customers for the smart door locks only.

Installation charges will be as per actuals, if arranged by Smartfive team. Customer need to register their preferred time and date for installation with our customer care executive via email customercare@smartfive.shop